DACH-focused BPO & call center services

BPO solutions built around your business

For companies operating in the DACH region, we build the team around your process — dedicated agents, trained only on your product and your SLAs.

Focus market
DACH region
Service language
German
Response time
Within 1 business day
What we run for you
Every engagement is staffed and trained around your specific process.
01
Customer Support
Inbound support across phone, email, and chat.
02
Outbound Sales
Trained agents who represent your brand and know your product inside out.
03
Appointment Setting
Qualified meetings booked directly into your calendar.
04
Lead Generation
Pipeline built for your target industries and regions.
05
Backoffice Solutions
Admin, data, and process work off your team's plate.
06
Dedicated Teams
A long-term outsourced team built around your workflow.
“Behind Omnikron stands a team that’s spent years inside DACH customer operations — not a call center learning as it goes.”
Why we started Omnikron
Let's talk operations

Tell us what your operations need. We'll tell you what it takes to run them.

Response time
Within 1 business day
Service language
German
Focus market
DACH region